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Web-api open incident help

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JesseDB
Acclaimed Contributor

Web-api open incident help

We are trying to create a new IIncident object, but keep getting the following message:

"For incident the following fields are required:
Requester
What may we do for you?."

We are setting a requester, so I don't know why it displays this message.

I don't know where to find the "What may we do for you" set method... The incidents in the Service Desk system currently don't have that value populated, so that's strange too.

What is wrong? We are on SP15.
1 REPLY
Stephan Conrad_
Super Collector

Re: Web-api open incident help

Hi,

the "What mey we do for you?" Field must be a custom filed. You must search the original (internal) name. For this internal name existst a set and a get mehtod.

regards,
Stephan Conrad
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