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Web api connection error in SD 4.5 SP18

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Maximo 5
Regular Collector

Web api connection error in SD 4.5 SP18

Hi

We have a "Web Console" that to connect a Service Desk server correctly. However the web api, from the Web Console machine (same harware) when it try connect return the next error.

java.net.unknow.hostexception


What happen?

Thanks
1 REPLY
Vasily Kamenev
Honored Contributor
Solution

Re: Web api connection error in SD 4.5 SP18

HI
That problem be when you host(PC, server) can't resolve name(dns name or NETBIOS name) by network.

Vasily
//Add this to "OnDomLoad" event