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Web Console

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Dwayne Boykin
Valued Contributor.

Web Console

I am looking for a quick how-to sheet to configure and install the Web Console for Service Desk 4.5. Also, I will need to run Service Pages on the same server. I hear there is a configuration for this.
1 REPLY
Vasily Kamenev
Acclaimed Contributor.

Re: Web Console

Hi
Download the correct versions of Web console, defined by Service pack, extract and found the manual "how". Install SSP,the best on the different PC, copy folder ../sd-sp45/ from SSP to the web console to folder ...\SIP\webapps\.
open folder ...\nonOV\tomcat\webapps\
and create file sd-sp45.xml with next body:


docBase="C:/Program Files/HP OpenView/SIP/webapps/sd-sp45"
debug="0" reloadable="false"/>

check the docBase="" if correct save and restart the tomcat.

Anjoy,
Vasily