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Web Console "Error On Page" issue

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John Fennessey
Occasional Contributor

Web Console "Error On Page" issue

We have a problem with the Web Console of Service Desk 4.5 SP17. When a user clicks on the "Apply" button in the web console a blank screen with "Error On Page" is displayed. When the user clicks "OK" it appears to have saved properly but when referring back to the ticket nothing has been saved. Any ideas on the issue?
4 REPLIES
Karol Raffay
Collector

Re: Web Console "Error On Page" issue

You try to control a log on the your application server.
John Fennessey
Occasional Contributor

Re: Web Console "Error On Page" issue

Thanks a lot! We are looking into issues with the server.
Karol Raffay
Collector

Re: Web Console "Error On Page" issue

Please,Could you give me to any points?Thank's
John Fennessey
Occasional Contributor

Re: Web Console "Error On Page" issue

Sorry about that. Forgot to select your points. You earned them!
//Add this to "OnDomLoad" event