I am new to HPOV I would like to know how to enable web console in SD4.5? Are they any guides avaliable for this? Please help him since I need to give a demo using Web Console. I tried Service pages but I cannot do any customisation and its very slow.
Service Desk 4.5 web console is a separate add-on product which you need to install. It's not supplied as a customization feature to SD 4.5. You can get the installables from the openview web site. It's available for all the versions of SD4.5 which have a Service Pack of 10 or grater. This package comes along with service pack for SD4.5.
Once installed, you can access the SD web console through the web on port 8080 (default). If you are planning for a default installation, make sure that you install SD web console on a server, different than the SD service pages server. Service pages and web console are not recommended on a single hardware.
Thanks for the reply but the link you gave me is for patches. I am not sure web console is avaliable as package with SD4.5. I am sure it is avaliable in SD5.0. Ram told me it is available as add-on which can be downloaded from HPOP website. But I could not find it.
If you know where i can get that add-on please let me know.