Service Desk Practitioners Forum

Web Console for SD 4.5(SP-25)

Michael Daly_2
Super Contributor.

Web Console for SD 4.5(SP-25)

How can I remove the "Outages" option appearing in the left-hand side "Object Type" group. Every time I click on the 'Outages' option I receive the same error message:

"An unexpected Exception occurred please contact your portal administrator:

The only way to recover from this error with IE7 is to close ALL tabs and close IE7 altogether.

I don't want to see any option other than 'Service Call' in the 'Object Type' group, but how can I remove the "Outages" and "Service Today" options from this list?

Many thanks... Michael (14 July 2008)