Service Desk Practitioners Forum

Web APi to Update recordtypes in SD

New Member.

Web APi to Update recordtypes in SD

Dear all,

I am stuck in identifying the WEB API that are used to update specific Types in Service desk. Listed below are the types that i am trying to update using SD web api. Can you pls provide me the name of the web api i need to use.

Brand, CI, Domain, Location, Model, CIRelationship, LocationRelationship, SoftwareRelationship and Workorder.

Mark Teichmann
Super Contributor.

Re: Web APi to Update recordtypes in SD

When you can't find the fields in WEB-API than these are custom fields. In order to identify them you need to generate a Data Dictionary (see Administration help in SD). In the dictionary you can find the relation of Custom Field <-> Label (e.g. CICode5 <-> 'Brand')