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Wait for Workorder.

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HWANY
Super Contributor.

Wait for Workorder.

i upgrade servicedesk 5.0 to 5.1
i used 'wait for workorder' on Change
multi workorder related with one change and if all workorder finished, update change's next status value(use DB Rule).
it is fine work on servicedesk 5.0 but now not work.
if only one workorder is finish, updated Change's next status value.
i want last workorder is finish then update Change's next status value.

is it bug? plz reply.
1 REPLY
Vasily Kamenev
Acclaimed Contributor.

Re: Wait for Workorder.

hi
I did the next: in workorder's workflow mark the last workorder, add one more boolean filed and create one DB rule if status=Completed and marker is true run sd_event with Update function the Status on Change related to WO.

Vasily