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Voting Strategy on Servicecalls HPSD4.5

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HPSD Compatibil
New Member.

Voting Strategy on Servicecalls HPSD4.5

Please advise what the voting strategy of approval items are on HPSD.

I need to know how the voting strategy works on a approval group, as when 1 out of say 3 approvers approves the Servicecall is approved but if 1 out of the 3 approvers rejects nothing happens until all 3 approvers has rejected.

Please advise
1 REPLY
Mike Bush
Acclaimed Contributor.

Re: Voting Strategy on Servicecalls HPSD4.5

If you've got "1 of 3 must approve" then that's right, first approval makes it OK but rejections don't matter until ALL are set at which point no-one is left to approve. If you want the first rejection to count you must set "all must approve"