The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Viewing Support Requests and Related Work orders SD 5.1

Highlighted
Sandra Sparrow
Super Collector

Viewing Support Requests and Related Work orders SD 5.1

I'd like to create a view that would allow me to see all my Support Requests and related Work Orders. I'm thinking an exployer view would be best but I'd like to get some help creating it. Basically I'd like to see all my Assignment Groups on the left panel with their associated Support Requests on the top Right and then the related work orders on the bottom right when I select one with relations.

Is this possible? Which workspace would I have to use to create this view?

Thanks in advance for any advice.
1 REPLY
The Pike
Honored Contributor

Re: Viewing Support Requests and Related Work orders SD 5.1

It is possible and in fact, that's a pretty basic explorer view. Start from the Support Request workspace. You're right on track.

The Pike
//Add this to "OnDomLoad" event