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View Status Field in Service Pages

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Harini.G
Collector

View Status Field in Service Pages

Hi,

We require the Status field to be displayed in the Service Pages. (View Attached)

Can anybody help me in this...

Thanks
Harini.G
3 REPLIES
Gyula Matics_1
Honored Contributor
Solution

Re: View Status Field in Service Pages

You'll have to modify the source code of service pages. It is fairly easy to do if you have some programming experience.

Take a look at ListServicecalls.jsp, and see how other code fields like Impact are displayed. Duplicate those parts and replace references to impact with references to status.
Ramaprasad N
Esteemed Contributor

Re: View Status Field in Service Pages

Yeah, You can get the java class details from the WEB-API Java document. This document can be found in the OVSD media doc directory.
Harini.G
Collector

Re: View Status Field in Service Pages

Thanks a ton to both of you. I have got the same.

Regards
Harini.G
//Add this to "OnDomLoad" event