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View Status Field in Service Pages

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Harini.G
Honored Contributor.

View Status Field in Service Pages

Hi,

We require the Status field to be displayed in the Service Pages. (View Attached)

Can anybody help me in this...

Thanks
Harini.G
3 REPLIES
Gyula Matics_1
Acclaimed Contributor.
Solution

Re: View Status Field in Service Pages

You'll have to modify the source code of service pages. It is fairly easy to do if you have some programming experience.

Take a look at ListServicecalls.jsp, and see how other code fields like Impact are displayed. Duplicate those parts and replace references to impact with references to status.
Ramaprasad N
Outstanding Contributor.

Re: View Status Field in Service Pages

Yeah, You can get the java class details from the WEB-API Java document. This document can be found in the OVSD media doc directory.
Harini.G
Honored Contributor.

Re: View Status Field in Service Pages

Thanks a ton to both of you. I have got the same.

Regards
Harini.G