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Verify if already exists a person when creating a new person

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danillu
Valued Contributor.

Verify if already exists a person when creating a new person

Hi,

Does anybody knows if SD can verify if already exists a person with the same name and surname in the CMDB when creating a new person? (without case sensitive, and without distinguishing the accents)

Thanks,

Dani
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Robert S. Falko
Acclaimed Contributor.
Solution

Re: Verify if already exists a person when creating a new person

Dani,

Unlike CIs, OVSD cannot natively enforce uniqueness amongst the persons. So you have a few possibilities:

1) Use an overview action to view all existing people with the same name.

2) Use an external application called via a UI rule to do the checking for you - this might be necessary if you need an alogorithm that checks names after removing accents.

Good luck,
Josh