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Vendor management in SD

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SWATI SHARMA
Honored Contributor.

Vendor management in SD

Can somebody plz tell me is it possible to do vendor management using service desk?

Plz reply i need it urgent.


Swati
3 REPLIES
M Kumar
Super Contributor.

Re: Vendor management in SD

Hi Swati,

Yes you can do, you can create person record for each vendor and Vendor Workgroup and add those person to vendor workgroup and can write DB rules when any call is assigned to any vendor, can create Vendor Priority for different deadline and can configure rule for escalation mail to vendor if not resolved within deadline..

Thanks,
Manoj..
SWATI SHARMA
Honored Contributor.

Re: Vendor management in SD

if u hav any doc related to vendor management plz send it to me.
My Id is swati.trinity@gmail.com
M Kumar
Super Contributor.

Re: Vendor management in SD

Sorry, i don't have any document for this..