I want to utilize import mappings from a Java program through SD WEB-API. When I examine the methods associated with the WEB-API I only can extract some trivial information but most important information like to which SD field it is mapped I cannot retrieve.
Furthermore I do not see any methods to execute the import mapping.
Am I missing something or does the WEB-API only deliver a very small subset of the Import Mapping (useless in my opinion)?
I have to store information from an external source into service desk. In order to gain flexibility I want to associate the fields from the input to fields in SD objects. I thought import mappings were a good alternative to the way I already implemented such a thing before in another implementation (by translating the SD field to the correct WEB-API routine at run-time in a Java program).
I cannot use sd_event for this because the information I have to store is interrelated: I have to relate newly created event with a service call etc. When implementing such a thing by sd_event, several sd_event invocations are necessary. Since sd_event is an asynchroneous process, difficulty in synchronizing things arise.