I think the lic cost depends on how well u can tackle the HP Sales person(lol..hope non of them are reading this...)
fine, in our case, we use 7 con and 7 named users. There is no limitation for Service Page accounts, but they will not be able to see Incidents, Changes etc..So, people who deals with Service Calls are using only service pages and no question of Lic cost.
Out of 7 con users, most of them are working on shifts, so at anytime we will have 7 con users logged in.
ps: please let me know if u come across any tips and trick about this topic ;)
Hello Nera, what i know is the cost of 1 named user license is around 15,000 $ the license for a concurrent user is around 10,000 $. But as Ashly said it varies from one place to another and depends on negotiations with the HP sales person..