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Upgrade from 4.5 sp12 to 5.1

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Frank Mitchell
Occasional Advisor

Upgrade from 4.5 sp12 to 5.1

I'm currently at service desk 4.5 sp12 and would like to find out what is the easiest and safest way to upgrade to 5.1.
5 REPLIES
Mark O'Loughlin
Honored Contributor
Solution

Re: Upgrade from 4.5 sp12 to 5.1

Hi,

you will need to upgrade to 4.5 SP 17. Then you will need to do the 5.1 migration.

The migration files and details are available from HP at the moment who will provide the migration steps that are required in more detail.
Frank Mitchell
Occasional Advisor

Re: Upgrade from 4.5 sp12 to 5.1

I take it that this is not just an easy Upgrade, like running the Service Packs.
John Chalker
Super Collector

Re: Upgrade from 4.5 sp12 to 5.1

No it is not, the Upgrade is a massive undertaking, to say the least. In fact there are some things that will not migrate. This includes DB and UI rules, which means that your rules will have to be rebuilt. Also Forms, Views, Time Zones and Reports will not be migrated.
JaS_4
Honored Contributor

Re: Upgrade from 4.5 sp12 to 5.1

Hi Frank,

The upgrades are suppose to be quite complex and I think HP partners or other consultants need to be involved as they are supposed to be trained to do it.
Ashly A K
Honored Contributor

Re: Upgrade from 4.5 sp12 to 5.1

hi!

Moving to SP 17 is not a big issue. Only thing is ti should be planned. You can't move to SD 5.X wihtout SP 17.

-Ashly
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