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Upgradation of SQL server 2000 to 2005

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Indu84
Acclaimed Contributor

Upgradation of SQL server 2000 to 2005

WE are using service desk4.5 with SP22 and SQL 2000 we want to upgrade to SQL 2005 will SP 22 support this.

As it is found in
"HP OpenView Service Desk
version 4.5 SQL Server 2005 support package
readme"
that Support patch level for SQL 2005 are Service Desk 4.5 SP16
Service Desk 4.5 SP17
Service Desk 4.5 SP18


kindly clarify...

1 REPLY
Err_1
Honored Contributor

Re: Upgradation of SQL server 2000 to 2005

Hello,

Microsoft SQL Server 2005 is supported in SD4.5SP19 and major sevrice pack levels.

Although, if you are running SD4.5 SP16-18, there is a patch that you can install also to be able to use MSSQL 2005 with them.
The patch can be downloaded from the URL below:
http://openview.hp.com/ecare/getsupportdoc?docid=SDSK_00071

Cheers!
Randall Barrantes
SW Support Delivery Manager
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