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Updating Service Call Assignmen Group via Email

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Rory Emmans
Member

Updating Service Call Assignmen Group via Email

Looking for correct sintax to update Assignment Group on a Service Call. On our form the Assignment Groups is called "Group" I have tried Group, Work Group, Workgroup etc using the code of the Group but in the server log it says invalid field name. I have been able to update all other fields via Email with the exception of the Assignment Group of the Service Call
5 REPLIES
The Pike
Honored Contributor

Re: Updating Service Call Assignmen Group via Email

Try "Assignment;Group:".

Hope this helps.
Points are welcome.

The Pike
The Pike
Honored Contributor
Solution

Re: Updating Service Call Assignmen Group via Email

Sorry, that's "Assignment;To Group:".
Rory Emmans
Member

Re: Updating Service Call Assignmen Group via Email

Thanks your syntax was correct the first reply
Assignment;Group worked great

Happy Holidays!
The Pike
Honored Contributor

Re: Updating Service Call Assignmen Group via Email

If it worked, points are welcome.
Happy holidays to you too!

The Pike
Rory Emmans
Member

Re: Updating Service Call Assignmen Group via Email

That is the first thing I did before I sent the reply and I hit submit but it did not take. Anyway I did it again and it took thanks
//Add this to "OnDomLoad" event