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Update cancelled by triggers (apm.save.problem,update.go)

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Suchi_1
Super Collector

Update cancelled by triggers (apm.save.problem,update.go)

Hello,
I configured SLA on my production environment for interaction and incident. On updating the calls that were open at that time the "Update cancelled by trigger" error is thrown.
Have a look at a part of the log file as in the screenshot attached.
And few incidents have absurd entry on SLA tab.
Attached is the screenshot of respective sloresponse entry.

I need to resolve it urgently. Please help.
//Add this to "OnDomLoad" event