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Update Work Order from Problem record

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Peter Dent
Frequent Visitor

Update Work Order from Problem record

Hi,

I'm using SD4.5 SP17.

I'd like to ask if it is possible, to update a Work Order record from the associated Problem record.

This isn't as straight forward as it sounds...
On the problem record is a custom code list, on the Work Order is also a custom code list. They both have a list of identical values.

I'd like to set the value on the Work Order to be the same as that on the associated Problem record.

Using a standard DB rule you can set values accross modules where there are 'Standard' fields such as 'Status', 'Closure Code' etc.

How can I achive this for custom code lists?

Thanks
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