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Unknown Message

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Dimitris Pantou
Occasional Contributor

Unknown Message

Does anyone know what is the meaning following message: "failed communicating with the server.[] nested exception is:[] com.hp.ifc.io.AppstreamException:Unexpected"
4 REPLIES
George M. Meneg
Honored Contributor

Re: Unknown Message

Hello Dimitri,

It means that the client cannot connect to the server. Providing that the server listens to the standard port (30999) try to telnet server 30999 from the host with connection problems. Probably is an access-list somewhere between client and server.
menes fhtagn
Dimitris Pantou
Occasional Contributor

Re: Unknown Message

The point is that this message appears only when I request to see the view "CI (table)" or "Configuration Item Structure (System)" from any host
George M. Meneg
Honored Contributor

Re: Unknown Message

Hmm, I think I get it. Probably the view is very heavy (contains either too many entries, or too many fields or both)

Go to administration console/presentation/search/Configuration Item and Enable Query restriction, or if there is aldready a query restriction, lower the limit.
menes fhtagn
Dimitris Pantou
Occasional Contributor

Re: Unknown Message

Thanks
//Add this to "OnDomLoad" event