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Unable to start client...

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Dusko Milosevic
Regular Collector

Unable to start client...

Hi all,

One of the clients can not start. I did repair of the SD, reinstall the SP20, but I stil get the same message. I attached the message.

SD4.5, SP20.

Thx,

DUsko
2 REPLIES
George M. Meneg
Honored Contributor
Solution

Re: Unable to start client...

Hello Dusko,

Have you tried deleting the contents of the cache folder?

The cache is usually found at C:\Documents and Settings\\Application Data\Hewlett-Packard\OpenView\Service Desk\

If this didn't work, try renaming all .dat files in this directory and start the client again
menes fhtagn
Dusko Milosevic
Regular Collector

Re: Unable to start client...

Clear cache solved the issue.

Thx,

D.
//Add this to "OnDomLoad" event