Several clients now have received a failure to login message. Log shows error below. The named file, OvObsClient.conf, is not in the location listed. Moving a copy of the file there doesn't move us past the login error. We are using AD for authentication - not a password/account issue here. Need assistance in getting these clients connected. Thanks.
2006.11.14.15:40:02:565 Error Console Init thread Silent user login via OvObsClient.conf file failed. ApplicationException: com.hp.ov.obs.ApplicationException: Login failed: no account provided. Check location of OvObsClient.conf. It should be in U:\System\HPOV\Application Data\HP OpenView\conf 2006.11.14.15:40:09:378 Warning Console Init thread Login failed: signed subject = "com.hp.ov.sec.login.common.SignedSubject@bfd66a" server = "APPP11-XXXX" error = "com.hp.ov.obs.ApplicationException: Access denied: incorrect account name or password. Click OK to retry to log on."
We do not have the "ignore client settings for login" set so this will not resolve the problem. Our issue is that only a few of the clients get the login failed message; everyone else is fine. Whether we use the password method or AD to authenticate the same error is produced and thus no login. Any other ideas what could be causing this?