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UI rule not always working for Number of approvers

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nkhan
Trusted Contributor.

UI rule not always working for Number of approvers

We have a UI rule that is set-up pasted below, however this doesn't always get picked up and sometimes it automatically selects the Nr of Approvers to 2 when it does this one approver gets a greyed out Approval Box? Is there something wrong with the below UI?

" After new item has been opened
where Template equals Info IT Team Change Template
Set number of approvers required (Update Data) Approval;#Approvers Required set to 3 "
2 REPLIES
Raman Shcharbak
Honored Contributor.

Re: UI rule not always working for Number of approvers

How many approvers are already listed in the template? Usually you can not set the number of required approvers before you add them to list. So, be shure that approvers are listed before your rule will fire
nkhan
Trusted Contributor.

Re: UI rule not always working for Number of approvers

How many approvers are already listed in the template? Usually you can not set the number of required approvers before you add them to list. So, be shure that approvers are listed before your rule will fire...

the user is listed as an approver, he can approve some changes (same template) but not others. doesn't the above UI rule select 3 approvers always?