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To block fields

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Elaine Costa
Frequent Contributor.

To block fields

I need to block some fields in object Service Calls to when status distinct registered. This fields might to enable only read.
Where and how I made? Is it possible with IU rule or BD rule?
3 REPLIES
Ruth Porter
Acclaimed Contributor.

Re: To block fields

Hi Elaine,

What version are you using?

Regards, Ruth
http://www.teamultra.net
Elaine Costa
Frequent Contributor.

Re: To block fields

Service Desk 4.5
Ananth Ram
Valued Contributor.

Re: To block fields

That you can dowith the system-->tools>prevention>required fields\

there select the field which you want to make read and select status if there is any perticular status....otherwise select all in the status....

Ram