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Ticket Assigned - System email

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aamramuthumaria
New Member.

Ticket Assigned - System email

Hi,
In HPSD4.5,I'm not able to find out the ticket assigned mail format and its implementation correctly in the System email.

Please help me out in finding it so.

regards,
AamraMuthumariappan
1 REPLY
George M. Meneg
Acclaimed Contributor.

Re: Ticket Assigned - System email

Hello,

You can find the templates used by system to notify assignments at Administrator Console/System Panel/E-mail/E-mail templates.
menes fhtagn