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Ticket Assigned - System email

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aamramuthumaria
Occasional Advisor

Ticket Assigned - System email

Hi,
In HPSD4.5,I'm not able to find out the ticket assigned mail format and its implementation correctly in the System email.

Please help me out in finding it so.

regards,
AamraMuthumariappan
1 REPLY
George M. Meneg
Honored Contributor

Re: Ticket Assigned - System email

Hello,

You can find the templates used by system to notify assignments at Administrator Console/System Panel/E-mail/E-mail templates.
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