Service Desk Practitioners Forum
cancel

The problem with a field "History Line" in SC (SD 5.1)

Highlighted
Sergey O
Super Contributor.

The problem with a field "History Line" in SC (SD 5.1)

If somebody sends the email message to SD, the information about email sender is displayed in the fields "History Line" in a column "Subject".
1 REPLY
Mike Bush
Acclaimed Contributor.

Re: The problem with a field "History Line" in SC (SD 5.1)

Not sure what the actual problem is here?