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Text Message Paramaters

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Bc'tje
Super Contributor.

Text Message Paramaters

Hello

Service Desk 4.5 - Service Pack 20
In the Admin Console under Presentation/Localized Text/Message Text/
English I find:
This Item has already been opened by another

Is it possible to indicate wich user has opened the item? I tried to play around with the parameter %1, but that won't work. In the other build in cases the parameter %1, %2 produces data like User %1 "bctje" is connected to "%2" application server...

Greetings

Bctje
I didn't do it
2 REPLIES
Vasily Kamenev
Acclaimed Contributor.
Solution

Re: Text Message Paramaters

Hello.
for this task use another way - sd45_sp20_addendum_en.pdf, p.336.

Vasily
Bc'tje
Super Contributor.

Re: Text Message Paramaters

Thx, I found the information about user notifications on page 336, but everything was already turned on.

Thx for helping me
I didn't do it