I have just upgraded to a version that has autowo as a function. I'm trying to set up the test environment exactly as they describe in the documentation for autowo. I have... 1. set up the script on the appropriate directory (e: drive for us) 2. set up two work order templates - one called autowo1 and the other autowo2 3. set up a database rule that uses the following script: -cp e:\autowo\web-api.jar;e:\autowo\bin com.hp.itsm.autowo.createWO localhost ctalbertadm CH [ID], which, according to the logs, does execute the rule 4. created a new Change ticket without Approval information, but with autowo1;autowo2 in the Change Text 25 field.
As I said the database rule does execute, but the work orders don't show up in the Change ticket - no new work orders are created at all. Can anyone point me to a log that shows what is (or isn't) happening with this function? Is anyone else successfully using autowo?
If autoCreateWO is supposed to be a file in that directory, they forgot to include it in the SP17 api directory! I've extracted it and search for it and it's not anywhere on any of my systems, development or production. That could be my problem, don't you think? Can someone send me that file or post it somewhere?
In the api folder, there are some files: - web-api.jar - autowo.zip (with the files we need inside) - a folder with examples - a manual-autowo.pdf
1.- First of all you have to unzip the files in autowo.zip 2.- compile the .java files to get a .class file (for this you need the Javac application 3.- run the java aplicattion as shown in the other treath
Note: Keep in mind inlude the web-api.jar for compiling ang running the java application