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Template Errors in HPSD

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Leon B_1
Super Contributor.

Template Errors in HPSD

Hi All

I've created some templates that I want to assign to roles, but accounts with that particular role are getting errors when trying to select these templates. The error is;

"Program error: the attribute '

template.' of this service call cannot be modified, because the service call item was opened in view mode or because the attribute is read-only.Program error: the attribute '"

The test template I've used is a copy of the default template (which works), so I don't think it's the content of the template that is the problem.

I'm using HPSD 4.5 SP23

Regards,
2 REPLIES
Jonathon Druce
Acclaimed Contributor.

Re: Template Errors in HPSD

Have you tried stopping the app server, clearing the cache and restarting? I know this sounds excessive but sometimes this can help.
Leon B_1
Super Contributor.

Re: Template Errors in HPSD

I actually found my solution by giving the roles View access to the template entity. I found this bizarre, because they were able to access the default template without having those particular permissions.