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System view with own registered service calls

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Pedro Figueira
Trusted Contributor.

System view with own registered service calls

Hi all

Does any one know an easy way of defining a system view where an operator can see all the service calls that he/she has created (registration created) in the last 24h?

The tricky part is that the "registration created by" filter is variable, it depends on the person that is seeing the view. I've tried the

BR and thanks in advance for any answer.
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Err_1
Acclaimed Contributor.
Solution

Re: System view with own registered service calls

Hi Pedro,

have you tried using in the Filter of the view the condition:
Registration;Create by "is current"

I think that might work.

Regards;
Randall Barrantes
SW Support Delivery Manager
Pedro Figueira
Trusted Contributor.

Re: System view with own registered service calls

Hi,

Thanks for your reply, I'll test it tomorrow.

Thanks again! (I'll assign the points tomorrow)

BR
Pedro Figueira
Trusted Contributor.

Re: System view with own registered service calls

It worked perfectly, Err.

Thanks for the quick answer.

BR
PFigueira