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System Administrator named user SD 4.5

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Justin Parrott
Super Contributor.

System Administrator named user SD 4.5

Is it possible to make the System Administrator user a concurrent license user instead of a named user?

Also, where is the location of the config file for service desk 4.5 on solaris so I can modify the idle timeout time on users logged into the system.

Your help is appreciated. Thank you.
1 REPLY
Lisa Denison
Super Contributor.

Re: System Administrator named user SD 4.5

Hi Justin,

The System Administrator does not use up a named user license. It shows as one to indicate it will always be able to log in, but if you have purchased eg 10 named user licenses it doesn't count towards that 10.

Cheers,
Lisa