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Synchronization of selected OU only from Active directory

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mathur
Regular Collector

Synchronization of selected OU only from Active directory

Hi

System Handled is: Service Desk 4.5 SP 20
Windows 2003 server

Case: We have one location Noida having 3 sites as mentioned below:

1. C-39
2. A-22
3. A-104

C-39 is defined as one main OU in active directory which is again having sub OU's as defined below:
1. Managers
2. Team Leaders
3. Team Members

We want to import only Managers & Team Leaders person data as only they should be allowed to raise a service call in our scenerio.

Please do let me know how we can have this done as presently person data of team members are also coming.

Swati

2 REPLIES
Vasily Kamenev
Honored Contributor

Re: Synchronization of selected OU only from Active directory

HI
You can do it if in your AD exist Group the same group as in Sd. and after import of Persons will be done,you can import Group and then you can import member of requared Group. but, this process can only add members and you need deploy process how to remove closed AD account from Sd group.

Vasily
mathur
Regular Collector

Re: Synchronization of selected OU only from Active directory

Hi,

I am sorry but unable to understand.

Regards,
Swati



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