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CA1501973
Senior Member

Size

Hi,

System handle is Service Desk 4.5 on windows platform with SP1.

My FTP server is on the same server on which we have SD application server running.

Please do let me know if there is any default limit on attachment size. If yes, how we can increase the same.

Requst for the prompt response.

Regards,
Crystenia


3 REPLIES
Praveena
Regular Collector

Re: Size

As far as I know there is no size limit for an attachment in SD.

How are the attachments being made? if the attachment is made through email, then the size limit depends on the exchange settings.

-Praveena
CA1501973
Senior Member

Re: Size

Hi,

Attachments are not made from email. In the Sd client, on ervice Call form there is an option to attach any doc. It puts restriction on attachments on some machines.

Find below error message:



CA1501973
Senior Member

Re: Size

Hi,

Attachments are not made from email. In the Sd client, on ervice Call form there is an option to attach any doc. It puts restriction on attachments on some machines.

Find below error message:

Regards,
Crystenia

//Add this to "OnDomLoad" event