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SiteScope 9.01 and OVO 8.x SNMP Integration

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DonnyC
Frequent Contributor.

SiteScope 9.01 and OVO 8.x SNMP Integration

Hi,

We've run into problems while trying to send alerts from SIS to OVO using SendOVOCritical.exe

Operating system: W2K3 Standard SP2
- SIS 9.01
- OV adapter OV8.27
- OV agent version 8.17.3

Operating system: HP-UX 11.23
Software Product: HP OpenView Operations 8.x
Software Product Version: 8.x

We have troubleshot based on links & info on this forum, in particular http://forums12.itrc.hp.com/service/forums/questionanswer.do?threadId=1156929

Based on the info there, we've obtained these results:
1. alert0.txt is generated in D:\SiteScope\scripts
2. alert.log registers
"alert-message: SendOVOCritical.exe (255)" successfully
3. template is set to default. This is supposed to resolve the issue, but it doesn't.

However, we've hit the wall here since point 3 doesn't resolve the problem. We have this error message:

Testing alert...
At least one action did not execute. See summary below.

SCRIPT ALERT ERROR RESULT: SendOVOCritical.exe
Failure reason: 5204
ERROR:, Unknown error (255)
end perfex

We wonder if the product versions are supported. If not what option do we have to send SNMP messages to OVO?
1 REPLY
Stevenal26
Trusted Contributor.

Re: SiteScope 9.01 and OVO 8.x SNMP Integration

www.sitescopeadmins.com -

Started this site due to the lack of resources on HP's part :/

Who needs techs that don't know anything!