Set Successor starts as soon as possible by default for a new work predecessor
Hello In gui, there is an option to add a new work order predecessor through a work order but by default the predecessor is set to Successor Starts only if Predecessor is closed. Users can manually change this to Successor starts as soon as possible but I want to set this by default through admin console. There is a system action called Update Predecessor to wait. I have tried to create a UI rule as follows: when an item has been opened condition : template item equals work order predecessor (but it shows as item equals null not sure why) action : system action update predecessor to wait
and it does not seem to work. I have tried options such as when new item is opened, before the item has been saved.... Next, I have tried the rule without the condition too but nothing seems to work.