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Set Assignment to CI Owner Workgroup

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Hasim.Baba
Honored Contributor.

Set Assignment to CI Owner Workgroup

HI,
This should be a easy 10 pointer :) ..

I am not able create a DB rule to have the Assignment of the Incident ticket to set to the ownerworkgroup. IF this cannot be done through the DB rule, can someone share the script/sql to get this done.

Thanks,
1 REPLY
Hasim.Baba
Honored Contributor.

Re: Set Assignment to CI Owner Workgroup

This is a duplicate