Service Desk Practitioners Forum
cancel

Servicedesk client ver. 4.5 error on Windows Vista

Highlighted
Tony Klarsoe
New Member.

Servicedesk client ver. 4.5 error on Windows Vista

I've installed servicedesk client version 4.5 with sp18 on a Windows Vista. I get the following error. "Microsoft ADO DB (Minimal reguired version:2.1)".
Than I've installed sp28, but it didn't help.
What else can I do to make it works on a Windows Vista?
3 REPLIES
The Pike
Acclaimed Contributor.

Re: Servicedesk client ver. 4.5 error on Windows Vista

This error is not unheard of. Try running this from the command prompt:

regsvr32 "C:\Program Files\Common Files\System\ado\msado15.dll"

If the above does not solve it, search the forums for the error message. There are multiple threads dealing with that problem.
Tony Klarsoe
New Member.

Re: Servicedesk client ver. 4.5 error on Windows Vista

Thanks a lot. It's solved my proble.
The Pike
Acclaimed Contributor.

Re: Servicedesk client ver. 4.5 error on Windows Vista

Excellent news. Don't forget to assign points!