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Servicedesk 4.5 client on citrix?

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Jess Kristoffer
Trusted Contributor.

Servicedesk 4.5 client on citrix?

Hi every one i am having some problems getting the servicedesk client running on citrix.

does anyone have any experince with this?
4 REPLIES
Ruth Porter
Acclaimed Contributor.

Re: Servicedesk 4.5 client on citrix?

Hi there,

Take a look at this link http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=504550 and if that does not help try searching on Citrix as there seem to lots of postings on the subject.

Hope this helps

Ruth
http://www.teamultra.net
Johbo
Respected Contributor.

Re: Servicedesk 4.5 client on citrix?

Which service pack are you using? It is working with SP8 for sure, i have no experience with other Spacks. We are looking to upgrade to SP 15 on Citrix. Anyone experience with that?
Jess Kristoffer
Trusted Contributor.

Re: Servicedesk 4.5 client on citrix?

Thanx John

The process stops already in the install phase, canou help me there? how did you install it?
Christian Schol
Regular Contributor.

Re: Servicedesk 4.5 client on citrix?

Hi,
we are running Citrix Metaframe XP (I think :-) and had problems during the installation of the client.
We could solve it by running the setup on the Citrix server console itself, not using the Citrix or terminal server client.
So if you don't have any remote tool other than the Citrix or terminal server client, you have to got to the servers console (i.e. the monitor, mouse and keyboard directly attached to the server hardware :-).
Hope that helps.
Christian