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ServiceDesk java client in Linux Debian

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Alfio Torrisi
Super Contributor.

ServiceDesk java client in Linux Debian

Hi,
i have Service Desk 5.1 for windows installed on a w2003 server.

My customers want use java web start console from their linux (Debian) (using JDK 1.4.2_17 or jdk 1.5.0_11) pc to connect with server, but they receive this error:

java.lang.NullPointerException
at javax.swing.ImageIcon.(Unknown Source)
at com.hp.ov.ui.client.app.dialog.ssl.SslUnknownCertDialog.getPlatformApropriateWarningIcon(Unknown Source)
at com.hp.ov.ui.client.app.dialog.ssl.SslUnknownCertDialog.showDialog(Unknown Source)
at com.hp.ov.ui.client.app.AuthenticationWorker.jaasLogin(Unknown Source)
at com.hp.ov.ui.client.app.AuthenticationWorker.jaasConnect(Unknown Source)
at com.hp.ov.ui.client.app.AuthenticationWorker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)




Thank you