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ServiceDesk 5 and ActiveDirectory Autentification

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Stephan Conrad_
Super Collector

ServiceDesk 5 and ActiveDirectory Autentification

Hello,

I have a problem. I want to use Singel Sing on with ServiceDesk 5 and the ActiveDirectory. I have edited the ovlogin.conf to:
OVConsole {
com.hp.ov.sec.login.server.module.ADssoLoginModule required
realm="cibasc.com"
kdc="CHSCBSS25"
debug="true";
};
and modified my user to block the obs autentification and the ActiveDirectory Username to CONRAST1@cibasc.com.

When I try to login I get folowing error message "Unknown user name or bad password.".

can anyone help me, please?

regards,
Stephan Conrad
2 REPLIES
Jasper Verweij
Honored Contributor

Re: ServiceDesk 5 and ActiveDirectory Autentification

Stephan,

I haven't experimented with LDAP authentication with SD5 during beta, but I found this article in the KB:
http://openview.hp.com/ecare/getsupportdoc?docid=OV-EN020603

Jasper
Stephan Conrad_
Super Collector

Re: ServiceDesk 5 and ActiveDirectory Autentification

Hi,

@jasper thanks, but it didn't help.

Now I know that in our ActiveDirectory no Anonymous requests are accepted. Do any body know how I can give HP OVSD a user to make the request to the AD?

regards,
stephan
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