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ServiceDesk 4.5 View Attachments via Web

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yarikcom
Contributor.

ServiceDesk 4.5 View Attachments via Web

I want the attachments be viewed through web servicepages with original programs.
As far as the documents are saved not by names (and types) but by ids, I can view only text documets. But if I post for example a .doc file, if downloaded from web they are named like 00000000-0000-0000-0001-00028c8b0102, but originally it was attachment.doc.
How can I do this?
1 REPLY
yarikcom
Contributor.

Re: ServiceDesk 4.5 View Attachments via Web

I just saw, that this very forum uses the technology, i can use.
the javascript sends the file name and its type to page gettattachment.do
by this command
javascript:openExternal('/service/forums/getattachment.do?attachm=
entId=3D280342&ext=3D.java');"

can anyone tell my what's inside this file gettattachment.do?