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ServiceCenter Integration

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VanessaM
Regular Collector

ServiceCenter Integration

Hi,

I have to integrate ServiceCenter 6.2 with NNM, Radia and Formula. It is the first time that I am working with ServiceCenter, I have been reading documentation and I found some information about the data exchange using DDE, Plug-ins , SCAuto and Connect-it. I think that I could use some of them for the different integrations but I don't know what I have to use for each one.

If somebody knows something about this issue, I would be very grateful for your help.

Best regards,

Vanessa
3 REPLIES
Sreek_1
Collector

Re: ServiceCenter Integration

Hi Vanessa,

http://ovweb.external.hp.com/lpe/doc_serv/
Please go through the above url,I think you will get several related documents there.

Sreekanth
VanessaM
Regular Collector

Re: ServiceCenter Integration

Thanks Sreek,

I downloaded a lot of documentation from this site, but I didn't find nothing concrete about my question.

Thanks for your help,

Vanessa
Carol Hibbard
Honored Contributor

Re: ServiceCenter Integration

scauto is used for integration with NNM. HP has not yet released integration for Radia but will likely use a Connect-It scenario. Not sure on Formula since I don't know what it is.

To access Peregrine software for download go to the Product patches link on this site (auth codes are required to use the software):
http://support.openview.hp.com/sc/peregrine-patch.jsp

scauto for NNM software download:
http://support.peregrine.com/servicecenter/index.cfm?objectID=9D38ACE6-5056-8715-A9F89FBBD3A33470

scauto for NNM documentation:
http://support.peregrine.com/index.cfm?fa=files.display&groupID=155&filename=SCAuto%2520for%2520NNM%25203%252E1%2520User%2520Guide%252Epdf&objectID=9D4449C8-5056-8715-A97D02FBF3FF20AA


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