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Service pages template modification in SD 4.5

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aks3183
Regular Collector

Service pages template modification in SD 4.5

Can anyone tell me is it possible to add new fields or delete some fields from the service pages form. In other words is the service call form accesed via service pages can be modified>????
5 REPLIES
Vasily Kamenev
Honored Contributor

Re: Service pages template modification in SD 4.5

HI
Edit files ViewEditServiceCall.jsp, ViewEditWorkorder.jsp.

Vasily
CA1457266
Regular Collector

Re: Service pages template modification in SD 4.5

How do we add new fields(which are not in the database)to the service call page using this ViewEditServiceCall.jsp?
Vasily Kamenev
Honored Contributor

Re: Service pages template modification in SD 4.5

HI
Not in DB? static? use html/jsp editor and add this information, need know (a little) programming.

Vasily
aks3183
Regular Collector

Re: Service pages template modification in SD 4.5

i want to add some new fields in the database......how to do that through this jsp file?
Vasily Kamenev
Honored Contributor

Re: Service pages template modification in SD 4.5

See below, use editor and modefy the files, you need know programming language html, java.

Vasily
//Add this to "OnDomLoad" event