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Service pages 4.5 installation pre requisites

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aks3183
Regular Collector

Service pages 4.5 installation pre requisites

I want to install service pages 4.5 for service desk 4.5. Could somebody help me out with the following points(pre requisites):
1. Hardware and software requirement
2. Licences required
3. Scalability

Any help would be great in this matter.
2 REPLIES
Ashly A K
Honored Contributor

Re: Service pages 4.5 installation pre requisites

hi!

01.U can run on the same box(where the server is running), if your data is with in 8 to 10gb or number of users are around 10.

02. Same lic is applicable. but u can have as many SP users as you want. But the catch is, those SP user's won't be able to see any of the incident/change etc tickets. (ie: they can seee only service calls). If they too want to see all the tickets, they you need to buy lic for that many users, you need not create SP accouts.

03. mmmmm....well, i haven't used SP in a large scanle. We are using SP only for change approvl. But, i think your S/W people need to do some R&D to have a page as per your requirments.

Hope this help.

-Ashly
http://www.geocities.com/helponhpopenview
Ashly A K
Honored Contributor

Re: Service pages 4.5 installation pre requisites

hi!

Do u need any more info ?

-Ashly
http://www.geocities.com/helponhpopenview
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