I tried to migrate from service pack 37 to service pack 39. With no luck. After sp installation, i reinstalled service (hp OpenView service desk 4.5 server) and tried to start it - starting failed and logserver.txt was not created.
I tried to reinstall service with default installservice.bat and with full path to jvm.dll in it with same result.
But if i started server via startserver.bat - it started normally.
Microsoft Windows Server 2003 R2 Standart Edition service pack 2