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Service pack 23 for client 2008

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Naveen kesari_1
Honored Contributor.

Service pack 23 for client 2008

Hi,
I have Srvicedesk 4.5 with SP 19 in windows 2003 server and now I want to update Service pack 23 for client 2008 but when i install the service pack 23 and update the database and after that application server runing successfully but it's showing the older version SP 19 now what should i do please let me know.

Thanks,
Naveen Kumar
Be Positive
1 REPLY
Err_1
Acclaimed Contributor.

Re: Service pack 23 for client 2008

Hi,

look under the lib directory in the installation SD folder, delete (or rename) the file servicepack.jar, then reinstall the SP23 to recreate this jar file with the correct version.

Regards;
Randall Barrantes
SW Support Delivery Manager