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Service desk 5.1 timeline

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Andrej_19
Collector

Service desk 5.1 timeline

Hello,

I've heard, that service desk 5.1 is due to be released by the end of this year.
As 5.0 has just arrived and 5.0 SP1 still not released, does this still stand ?

It's a little bit strange, as I have to stick with SP17 but SP 18 is released and SP 19 already announced.
Is it possible that further SP releases will support upgrade as well ?

Best regards, Andrej
3 REPLIES
Andrej_19
Collector

Re: Service desk 5.1 timeline

Forgot to mention; current SD version is 4.5.
Andrej_19
Collector

Re: Service desk 5.1 timeline

Forgot to mention; current SD version is 4.5. and considering upgrading to 5.1.
Robert S. Falko
Honored Contributor

Re: Service desk 5.1 timeline

Andrej,

I agree with you that it is strange for H-P to start developing two different versions of the same product in parallel.

My understanding is that there will be an upgrade path from 4.5 SP18 to 5.2. To my knowledge, there was never yet a date announced for 5.2. I am also assuming that there will be an upgrade path from 5.1 to 5.2.

IMHO, the best way to know the exact dates that all these versions will be released is to do divination based on sheep livers, like the Babylonians did.

Regards,
Josh
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