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Service center questions

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Andrej_19
Honored Contributor.

Service center questions

Hello,

I'm trying to connect oracle database and Service Center 6.1 via Connect it SC connector.

I have two questions;

1.) when importing data from database to Service center table Contacts I always get value grouptest into field group.
However I don't have any mapping set on to group field. It seems as if this is set as the default value. What do I have to do to disable that ? Is this an issue of Service center or Connect-it ?

2.)
The structure of value in the oracle database, that is used as a user.id field, is set as, for example, 1000000.
Why do I get a structure of 1.000.000 in Service Center ?

Regards, Andrej
1 REPLY
Andrej_19
Honored Contributor.

Re: Service center questions

Just to clarify; field user.id is used in the table Service center table Contacts.